Hey there! We're excited to have you join the MyWorkChoice team at Americold in Charlotte, North Carolina. Please review this info for everything you need to know from how to clock in, how to use the app, and much more!
Please review the "What you need to know for your first day" link below to prepare for your first day working for MyWorkChoice at Americold.
👉 What You NEED to Know for Your First Day
Please review this information carefully so that you're prepared to work at the Americold facility.
Remember, working at this facility is conditional upon first-day drug screening and meeting background requirements.
Here's the Dress Code:
Wear steel or composite-toe shoes – these are required.
Standard warehouse attire is appropriate.
No ripped/sagging jeans.
Shorts/Capris allowed however need to be fingertip length with arms down by the sides.
Dress in layers: The work environment is kept at 40–60 degrees, so plan to wear layers to stay comfortable.
No dangling jewelry is allowed for safety reasons.
Note: Shorts, Crocs, loose clothing, and clothing with offensive or inappropriate slogans are not allowed.
PPE (Provided by Americold):
Freezer jacket (if applicable)
Upload Your Profile Pic 📸
For security reasons - please upload a photo of yourself that follows these parameters:
✅ Photo is from shoulders up
✅ No filters are used
✅ Plain background
To upload a photo to your MyWorkChoice profile, go to your dashboard and click "Upload Photo."
You can choose an image from your camera or gallery. (Make sure to give MyWorkChoice access to your camera).
👉 Directions to the Americold Facility
Parking & Entrance:
Enter the facility from David Cox Rd.
Park in one of the employee parking areas (highlighted in green on the photo below).
Follow the yellow path from either parking lot to the facility entrance (marked in red).
See the photo below for reference.
👉 Choosing Your Shifts
At MyWorkChoice, you have the freedom to pick & choose your shifts. But remember, this choice comes with responsibility. Your decisions impact your Reliability Rating, which reflects your commitment and reliability based on the shifts you schedule and successfully work. The higher your rating, the more shift choices you get.
When choosing your shifts, remember to:
Commit to Your Shifts: Only schedule shifts you can work.
Drop Shifts ASAP if Needed: If you can’t make it, drop the shift in the app as soon as possible. (Note: Dropping shifts will impact your rating)
Following these guidelines ensures a high Reliability Rating and more shift choices. Failing to follow them not only impacts your rating and shift opportunities but may also lead to shift restrictions.
📖 For more details, check out the Reliability Rating and Shift Restriction Guidelines & Violations articles.
When Shifts are Posted in the App
Shift schedules for Americold are posted in the MyWorkChoice app every DAY at TIME p.m. EST.
*Please note your Reliability Rating will determine your ability to pick up shifts as soon as they are posted in the app.*
Once shifts are posted in the app we send a push notification to all our workers. (See below for an example).
Pro tip: Make sure to turn on your push notifications so that you're notified when shifts post in the app so that you can pick up the shifts you want before they fill up.
How to Schedule Your Next Shifts
Once you've completed training, you'll be able to view and select upcoming shifts in the app within 12 hours. If you're not seeing any shifts please contact your Community Manager, Bailey Simmons.
Login to the MyWorkChoice app and select the green money sign "My Shifts" and go to available.
*Please note this is an example screen of what available shifts look like.*
👉 How to Clock-In
*Please note: Clocking in before every shift is mandatory - failure to do so will lead to corrective action that may result in termination.
Once you have arrived at your work location and are in the building, open and log in to the MyWorkChoice app.
Your next upcoming shift will be displayed on the dashboard. Once you are within the timeclock grace period, you will see the green, “Clock In” button.
Press the "clock in" button once you are ready to get to work.
Clocking out after your shift is a similar process to clocking in. Please review these step-by-step instructions on how to clock out when your shift ends.
👉 Meet Your Community Director
Bailey Simmons is your dedicated Community Manager and can be reached at (704) 617-0665 or by email at baileys@myworkchoice.com. If you're unable to get ahold of Bailey please send us a chat message in the app or call us at (866) 824-4898.
👉 When to Contact Your Community Director
Your Community Director, Bailey, will be able to help you with any issues you may encounter while on assignment, including, but not limited to:
Missed Punches
Payroll Questions
Attendance/Reliability Rating Questions
Shift Restrictions
Emergencies While on Shift
HR Related Questions
👉 Refer Your Friends - Earn Money
Know a friend who needs a job? When you refer your friends using your MyWorkChoice Referral Ambassador link, you’ll earn a $50 e-gift card after they complete 40 hours of work. P.S. There is NO limit to how many people you can refer!
👉 Connect with Us on Social Media
We love to humble-brag on our MyWorkChoice workers on social. Follow us on Facebook, Instagram, TikTok, and LinkedIn to see what MyWorkChoice workers are sharing, behind the scenes, new cities where we're bringing flexibility, and for surprise FREE swag contests.
