How to Pick Up & Drop Shifts in the App 📲

Scheduling shifts in the MyWorkChoice app is one of the most important things you'll need to know about the app so that you can get choose your work schedule!

Follow these step-by-step instructions on how to schedule your shifts.

👉 Choosing Your Shifts

👉 How to Schedule your 1st Day Training Shift

👉 How to Schedule Multiple Shifts

👉 How to Schedule your Shifts

👉 How to Drop a Shift

If you have any questions about how to schedule your shifts or can't see any shifts in the app we are here to help. Send us a chat message.

At MyWorkChoice, you have the freedom to pick & choose your shifts. But remember, this choice comes with responsibility. Your decisions impact your Reliability Rating, which reflects your commitment and reliability based on the shifts you schedule and successfully work. The higher your rating, the more shift choices you get.

When choosing your shifts, remember to:

Following these guidelines ensures a high Reliability Rating and more shift choices. Failing to follow them not only impacts your rating and shift opportunities but may also lead to shift restrictions.

📖 For more details, check out the Reliability Rating and Shift Restriction Guidelines & Violations articles.

To be able to select your 1st-day training shift you must fill out all your documentation, ID verification, and complete a background check. If you're not sure that you've completed these tasks, please send us a chat message.

First Log in to the MyWorkChoice app and select "My Shifts." at the bottom of the screen.

After selecting "My Shifts" the first screen you'll see is called "Available Shifts" where you'll see all shifts upcoming shifts.

​Please note: You will only be able to view 1st-day training shifts until you've completed your training.

Scroll through all available 1st-day training shifts, and select the shift that works for your schedule - you will only need to schedule ONE training shift.

Once you select "schedule shifts" confirm by selecting "Pick Up Shift."

Next, you'll need to confirm you meet the requirements to work this shift. If so, click the check box and click "Confirm."

Next, you'll need to review and confirm you'll be able to attend your shift at the specified location for the specified time frame. If so, click the check box and click "Confirm."

Once you've confirmed all the details, you'll be assigned to work the shift requested. 🎉 You may click "View Upcoming Shifts" to view the shift you've scheduled.

This will take you to your "Upcoming" shifts, where you'll be able to view the date, shift start time, shift end time, pay rate, and duration of the shift.

IMPORTANT: One day before your first day we will send you a text message around 9 a.m. to confirm you're able to make the training shift. If you do not respond by 12 p.m. that day we will automatically drop the shift and you'll have to re-schedule another 1st-day training shift in the app.

Log in to the app and go to available shifts under the "My Shifts" screen and select the "Schedule Shifts" green button.

Scroll through all the available shifts that week and select only the shifts you know you're able to work. Note - when you select a shift it will automatically grey out other shifts that are during that same time. Once the shifts are selected you'll see the total hours above the "Schedule Shifts" green button.

Next, you'll review a schedule summary where you can double-check all the shifts you selected for the week. This gives you the opportunity to go back and make any adjustments using the blue and white arrow icon. Once you review tap the "Schedule Shifts" green button. *Please note that you're not able to schedule more than 40 hours in a week.

Finally, you'll make a final review and confirm. This is when you've officially scheduled your shifts!

Check out Common Reasons Why a Shift Didn't Schedule for any issues you may encounter when selecting your shifts.

Once you've completed your training shift, your Community Director will give you access to select 'regular' shifts. If you cannot see regular shifts after you've completed your training contact your Community Director or send us a chat message.

First, log in to the app and select the green money sign "My Shifts" and go to available.

Scroll through all the available shifts and select the shift that works for your schedule. Once you select it, review the shift details and click "Pick Up Shift" to schedule.

Next, you'll need to confirm you meet the requirements to schedule this shift. If so, click the check box and click "Confirm."

Next, review and confirm you'll be able to attend your shift at the specified location for the specified time frame. If so, click the check box and click "Confirm."

Once you've confirmed all the details - mark your calendar! You are officially scheduled to work the shift.

You may select "View Upcoming Shifts" to view the shift you've scheduled or select "Select Another Shift" to schedule more shifts by following the same steps.

Please note, if your Reliability Rating is below 60 you will be limited to picking up shifts for the same day and the following day.
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We understand life happens and that sometimes you can't work a shift. The perk of working for MyWorkChoice is that we don't have an attendance policy - YOU choose when you work.

However, when you can't make your shift please drop it as soon as possible. Dropping your shift notifies your Community Director and will give other workers the opportunity to pick up the shift.

Please note: Dropping a shift will decrease your Reliability Rating and may affect your access to select future shifts. We encourage you to review all the details about our Reliability Rating and how it works.

First, log in to the app and click on "My Shifts" and select "Upcoming."

Select the shift you need to drop, then select "Drop Shift."

Next, confirm this is the shift you'd like to drop. If so, select "drop."

After you select "Drop" you will be brought to this screen that will tell you if your Reliability Rating will be impacted.

After, selecting "drop" on the previous screen you'll see this confirmation message that your shift was dropped and to schedule your next shift(s).

You'll be taken back to "Upcoming" shifts, where you'll be able to see the dropped shift.

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We're here to help answer any questions you may have on how to schedule or drop a shift in the app. Feel free to send us a chat message in the app or call us at 866-824-4898.